Frequently Asked Questions
Everything you need to know about shopping with Ach Direct Debit.
What payment methods do you accept?
We specialize in secure ACH direct debit payments for a seamless checkout experience. We also accept all major credit cards including Visa, Mastercard, and American Express.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy on all unworn fashion items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your clothing items sustainably sourced?
We are committed to ethical fashion. We partner with manufacturers who prioritize fair labor practices and utilize high-quality, durable materials designed to last.
Can I change or cancel my order after it's placed?
To ensure fast shipping, we begin processing orders immediately. You have a 60-minute window after placement to contact our support team for any modifications or cancellations.